Media Social Policy

KELAB KIDURONG BINTULU

  1. Introduction

Kelab Kidurong Bintulu (“KKB”, “we”, “us” or “our”) is committed to protecting the privacy and security of personal data received through our official social media accounts.

This Social Media Privacy Policy explains how KKB collects, uses, stores and discloses personal data obtained through its official social media platforms, including Facebook, Instagram, TikTok and any other social media platform operated by KKB.

KKB will process personal data in accordance with the Personal Data Protection Act 2010 [Act 709], including any amendments and applicable regulations in force from time to time.

  1. Scope

This policy applies to KKB’s official social media accounts and to personal data that KKB receives or manages through those accounts.

This policy does not govern personal data independently collected or processed by the respective social media platform providers. Each platform has its own privacy policy, terms of use and data-processing practices.

  1. Personal Data We May Collect

Depending on how you interact with KKB’s social media accounts, we may receive or collect:

  • Your name, username and publicly available profile information;
  • Contact details provided through messages, forms or enquiries;
  • Comments, messages, reviews, tags, mentions and reactions;
  • Photographs, videos, audio recordings or other content submitted or shared with KKB;
  • Information relating to participation in KKB’s programmes, activities, events, competitions or promotions;
  • Membership or booking information voluntarily provided through social media;
  • Enquiry, complaint or feedback information;
  • Communication and interaction records; and
  • Statistical or analytical information provided by the social media platform, such as audience reach, engagement and general demographic data.

KKB will only collect information reasonably required for its operations, activities and communications.

  1. How Personal Data Is Collected

KKB may collect personal data when you:

  • Follow, contact or interact with KKB’s official social media accounts;
  • Send a private or direct message to KKB;
  • Post a comment, review, tag, mention or enquiry;
  • Submit photographs, videos, forms or other information;
  • Participate in a programme, activity, event, competition, survey or promotion;
  • Respond to content or advertisements published by KKB; or
  • Permit another person to share your information with KKB.

If you provide personal data relating to another person, you must ensure that you have obtained the person’s permission to do so.

  1. Purposes for Processing Personal Data

KKB may process personal data for the following purposes:

  • To respond to enquiries, requests, complaints and feedback;
  • To provide information regarding KKB’s services, facilities, programmes and activities;
  • To manage registrations, bookings, competitions, promotions and event participation;
  • To communicate operational notices, announcements and updates;
  • To publish and promote KKB’s programmes, events and achievements;
  • To verify information or contact relevant individuals;
  • To manage public relations and community engagement;
  • To improve KKB’s services, content and communication methods;
  • To maintain security and prevent misuse, fraud or inappropriate conduct;
  • To keep administrative and activity records; and
  • To comply with legal requirements or directions from the relevant authorities.

Where information is required to process a request or registration, failure to provide it may prevent KKB from completing the requested transaction or service.

  1. Public Comments and Interactions

Information posted through public comments, tags, reviews or mentions may be visible to and shared by other users. KKB cannot control how other users collect, copy, share or use information made publicly available.

Users are advised not to disclose sensitive or confidential personal information, including identity card numbers, home addresses, financial information, passwords or medical information, through public comments or posts.

KKB may hide or remove content that contains personal data, confidential information, offensive material, misleading information, spam or content that violates applicable laws or platform rules.

 

  1. Private and Direct

Information submitted through private or direct messages will only be used to respond to the enquiry or for another related and authorised purpose.

Users should avoid submitting sensitive information through social media messages. Where necessary, KKB may request that the communication continue through a more appropriate channel, such as an official email, telephone call or designated form.

  1. Photographs, Videos and Recordings

KKB may take photographs, videos or other recordings during its programmes, activities and events for documentation, reporting, publicity and promotional purposes.

Such materials may be published through KKB’s official social media accounts, website, printed materials or other authorised communication channels.

KKB will provide appropriate notice and obtain consent where required, particularly for photographs or recordings that specifically identify an individual. For children or participants under 18 years old, consent should be obtained from a parent or legal guardian where required.

Any person who does not wish to be photographed or recorded should inform KKB or the event organiser before or during the activity. Requests to remove published material may be submitted to KKB for consideration, subject to legal, administrative and operational requirements.

  1. Children and Minors

KKB recognises the importance of protecting the privacy of children and participants under 18 years old.

A parent or legal guardian should provide or approve personal data relating to a minor when registering the minor for a programme, activity, competition or event through social media.

Children and minors should not submit identity documents, contact information, photographs or other personal data through public comments or messages without the knowledge and permission of their parent or legal guardian.

  1. Disclosure of Personal Data

KKB will not sell or rent personal data obtained through its social media accounts.

Where necessary, personal data may be disclosed to:

  • Authorised KKB employees and representatives;
  • Event organisers, coaches, vendors and service providers involved in a relevant programme or activity;
  • Technology, system and professional service providers appointed by KKB;
  • Auditors, legal advisers or other appointed professional advisers;
  • Government, regulatory or law enforcement authorities; or
  • Any other party where permitted or required by law.

Parties receiving personal data must only use it for the authorised purpose and take appropriate measures to protect it.

  1. Third-Party Social Media

Facebook, Instagram, TikTok and other social media providers may independently collect information about users, devices and online activities. Such processing is governed by the respective platform’s privacy policy and terms of use.

KKB does not control and is not responsible for the privacy practices, security arrangements, availability or data-processing activities of these third-party platforms.

Users are encouraged to review their privacy settings and the privacy policy of each platform before interacting with KKB’s official accounts.

  1. Security and Retention

KKB will take reasonable administrative and technical measures to protect personal data under its control against loss, misuse, unauthorised access, disclosure, alteration or destruction.

Personal data will only be retained for as long as reasonably required for the purpose for which it was collected or as required by law. It will then be securely deleted, destroyed or anonymised.

While KKB will take reasonable precautions, no social media platform or internet transmission can be guaranteed to be completely secure.

  1. Your Rights and Requests

Subject to applicable laws, you may:

  • Request access to personal data held by KKB;
  • Request correction of inaccurate, incomplete or outdated information;
  • Withdraw consent previously given;
  • Request that KKB stop sending promotional communications;
  • Request the removal of certain photographs, videos or content published by KKB; or
  • Submit an enquiry or complaint regarding the processing of your personal data.

Requests for removal will be assessed based on the circumstances and may be subject to legal, administrative, record-keeping or technical limitations. Content shared or copied by other users may remain available outside KKB’s control.

  1. Changes to This Policy

KKB reserves the right to amend this Social Media Privacy Policy from time to time to reflect changes in its operations, social media practices, technology or legal requirements.

Any amendment will be published through an appropriate KKB communication channel together with the updated date.

  1. Contact Us

Any enquiry, request or complaint relating to personal data or content published through KKB’s social media accounts may be submitted to:

Kelab Kidurong Bintulu
Attention: Club Manager
Address: 13KM, Jalan Kidurong, 97007, Bintulu, Sarawak
Email: kkb.admin@kkbtu.com
Telephone: +6086 251 432

When requesting the removal of content, please provide the relevant platform, publication date, description and link or screenshot to help KKB identify the material.

Dasar Privasi Media Sosial

 

KELAB KIDURONG BINTULU

  1. Pengenalan

Kelab Kidurong Bintulu (“KKB”, “kami” atau “pihak kami”) komited untuk melindungi privasi dan keselamatan data peribadi yang diterima melalui akaun media sosial rasmi kami.

Dasar Privasi Media Sosial ini menerangkan cara KKB mengumpul, menggunakan, menyimpan dan mendedahkan data peribadi yang diperoleh melalui platform media sosial rasmi KKB, termasuk Facebook, Instagram, TikTok dan mana-mana platform media sosial lain yang dikendalikan oleh KKB.

KKB akan memproses data peribadi selaras dengan Akta Perlindungan Data Peribadi 2010 [Akta 709], termasuk sebarang pindaan dan peraturan berkaitan yang berkuat kuasa dari semasa ke semasa.

  1. Skop

Dasar ini terpakai kepada akaun media sosial rasmi KKB dan data peribadi yang diterima atau diuruskan oleh KKB melalu